As of December 12th, Chester County residents experiencing homelessness or housing crises should no longer call ConnectPoints. Chester County has just launched the 2-1-1 call center for homeless referrals, as well as any human services referral, through the United Way of Chester County. Click here to see more information. Residents can call 2-1-1 or text their ZIP Code to 898-211 instead. Live operators will be available 24/7.